How to Cancel an Airbnb Reservation (Step-by-Step Guide)

Plans change. Whether your trip fell through or you found a better option, canceling your Airbnb reservation is easy—as long as you know your host’s policy. In this guide, you’ll learn how to cancel an Airbnb booking through the app or website, and how refunds work depending on your timing.

🔍 Quick Summary

TL;DR: Go to your Trips in the Airbnb app or website. Select the reservation > Cancel > Choose reason > Confirm. Your refund depends on the host’s cancellation policy and timing.

📱 How to Cancel an Airbnb Reservation (Mobile App)

  1. Open the Airbnb app and tap the **Trips** icon at the bottom.
  2. Select the reservation you want to cancel.
  3. Scroll down and tap Cancel Reservation.
  4. Select a cancellation reason and follow the prompts.
  5. Review the refund amount and tap **Cancel Reservation** to finalize.

💻 How to Cancel on the Airbnb Website

  1. Go to Airbnb.com and log in.
  2. Click your profile icon > Trips.
  3. Select the trip you want to cancel.
  4. Click Cancel Reservation.
  5. Choose a reason, review the refund breakdown, and confirm.

📅 Airbnb Refund Policies: What You’ll Get Back

Your refund depends on the **host’s cancellation policy**, which is listed on every listing. Here's a quick breakdown:

  • Flexible: Full refund up to 24 hours before check-in.
  • Moderate: Full refund up to 5 days before check-in.
  • Strict: 50% refund up to 1 week before, or less if canceled closer.

Some hosts also offer **non-refundable discounts**—those are final even if you cancel.

⚠️ Can You Cancel After Check-In?

Yes, but you’ll likely receive little or no refund unless there’s a problem with the listing. Airbnb encourages contacting the host first. If needed, use the **Resolution Center** to escalate a request.

💡 Alternatives to Airbnb

If Airbnb isn’t working for you, try these highly rated booking platforms:

  • Booking.com – Offers hotels, homes, and flexible cancellation options.
  • VRBO – Great for full-home vacation rentals and clear refund policies.
  • Hotels.com – Good for hotel rewards and last-minute bookings.

❓ FAQs

Can I cancel a non-refundable Airbnb reservation?

Yes, but you won’t get your money back unless there’s an issue with the listing or host policy exceptions apply.

Do I need to contact the host to cancel?

No, but it’s recommended—especially if you’re canceling last-minute or want to request a refund outside the normal window.

How long do Airbnb refunds take?

Airbnb typically processes refunds within 10 business days, depending on your payment method.