How to Cancel a Vrbo Reservation and What Refund You’ll Get (2025)

Need to cancel your Vrbo reservation? Whether your plans changed or something unexpected came up, it’s important to know when and how to cancel—plus what kind of refund (if any) you can expect. Vrbo policies vary by host, so here’s a complete 2025 guide to help you cancel correctly and avoid losing money.

🔍 Quick Summary

TL;DR: Log into Vrbo, go to “My Trips,” select your reservation, and click “Cancel Booking.” Your refund depends entirely on the cancellation policy chosen by the host.

💻 How to Cancel a Vrbo Reservation Online

  1. Go to vrbo.com and log in to your account.
  2. Click on My Trips.
  3. Select the reservation you want to cancel.
  4. Click Cancel Booking.
  5. Review the refund details and confirm cancellation.

You’ll receive a confirmation email and refund details based on the host’s cancellation policy.

📱 Cancel from the Vrbo Mobile App

  1. Open the Vrbo app and sign in.
  2. Tap the Trips icon on the bottom menu.
  3. Select your reservation and tap Cancel Booking.
  4. Review the cancellation terms and confirm.

💸 Types of Vrbo Cancellation Policies

Vrbo allows hosts to choose their own refund policy. Here are the main types:

  • Flexible: Full refund if canceled at least 14 days before check-in.
  • Moderate: 100% refund 30 days prior; 50% refund 14 days prior.
  • Firm: 100% refund 30 days prior; 50% refund 14–30 days prior.
  • Strict: 50% refund if canceled 60+ days before check-in. No refund after.
  • No Refund: Some hosts offer no refunds regardless of notice.

Always check the property’s individual cancellation terms before booking.

📞 Need Help? Contact the Host or Vrbo

If you have a last-minute emergency or need help beyond what’s offered online:

  • Message the host directly from the Vrbo dashboard.
  • If the host doesn’t respond, contact Vrbo Customer Support at help.vrbo.com.
  • Keep all communications within the Vrbo platform for documentation.

💳 How Long Do Refunds Take?

  • Most refunds are processed within 5–7 business days.
  • Funds return to your original payment method.
  • Vrbo’s service fees are typically refunded if the cancellation is within their policy window.

❓ FAQs

Can I change my dates instead of canceling?

Yes—many hosts allow you to modify your reservation without canceling. Use the “Change Trip” option in your reservation dashboard.

What if my booking was denied or auto-canceled?

Vrbo automatically refunds bookings that are declined or canceled by the host. No action needed.

What if I booked through a travel agency?

You’ll need to cancel through that agency or platform—not Vrbo directly.