How to Cancel Noom Subscription (It’s Harder Than It Should Be)

Noom’s weight-loss app is popular—but canceling it? That’s where many users get frustrated. Unlike other apps, Noom hides its cancel option deep in the app’s settings and makes you respond to prompts. This 2025 guide walks you through how to cancel Noom the right way so you don’t get charged again.

🔍 Quick Summary

TL;DR: Open the Noom app, go to Settings → Manage Subscription, and follow the prompts to cancel. If subscribed through Apple or Google, cancel there instead.

📱 Cancel Through the Noom App (Most Common)

  1. Open the Noom app on your phone.
  2. Tap the Menu (☰) in the top left corner.
  3. Select Settings > Manage Subscription.
  4. Follow the guided cancellation prompts—expect several screens.
  5. Complete the cancellation and wait for a confirmation email.

Important: You must complete all screens or your subscription won’t cancel.

🍎 Cancel on iPhone (Apple Subscriptions)

  1. Go to Settings > Tap your name > Subscriptions.
  2. Select Noom.
  3. Tap Cancel Subscription.

Apple subscriptions must be canceled through Apple—not Noom directly.

🤖 Cancel on Android (Google Play)

  1. Open the Google Play Store.
  2. Tap your profile > Payments & Subscriptions > Subscriptions.
  3. Select Noom > Cancel Subscription.

📨 Cancel Noom via Email (Backup Option)

If you're locked out of the app or having trouble:

  • Email cancel@noom.com using the same address on your account.
  • Include your full name, account email, and request cancellation.
  • Wait for a response—this may take a few days.

💰 Noom Refund Policy

  • Noom typically does not offer refunds unless required by law.
  • Request one quickly if charged by mistake or within trial.
  • Email cancel@noom.com with a refund request and details.

✅ How to Make Sure It’s Fully Canceled

  • You should get a confirmation email from Noom or your app store.
  • Set a calendar reminder to double-check just before your next billing date.
  • Remove your payment info from the app (if available) to be extra safe.

❓ FAQs

Why can’t I find the cancel option in the app?

Noom makes it intentionally buried—you must scroll through the subscription settings and complete all steps.

Will deleting the app cancel my account?

No. Deleting the Noom app does not cancel your subscription.

Can I cancel during the trial?

Yes—just cancel before the trial ends to avoid being charged.