How to Cancel TSA PreCheck (And Get a Refund If You Just Paid – 2025 Guide)
Just enrolled in TSA PreCheck but changed your mind? Or maybe you accidentally signed up twice? While TSA PreCheck is normally non-refundable, there are still ways to cancel your enrollment — and potentially get your money back.
This guide walks you through everything you need to know about canceling or changing your TSA PreCheck membership in 2025.
🧾 Can You Cancel TSA PreCheck?
Technically, TSA PreCheck applications are non-refundable once submitted. However, if you:
- Paid but didn’t complete your enrollment appointment
- Were charged in error
- Accidentally submitted duplicate applications
You may still qualify for a cancellation or refund through the enrollment provider.
💻 How to Cancel a TSA PreCheck Appointment (Before You Go)
If you haven't gone to your fingerprinting appointment yet, you can cancel it online — and may be eligible for a refund if you haven't submitted biometric data.
- Visit universalenroll.dhs.gov
- Click Manage Appointments
- Enter your appointment details (email or phone + confirmation number)
- Cancel the appointment and request a refund by contacting customer service
📞 Contact TSA PreCheck for a Refund Request
To request a refund or cancel your enrollment entirely, contact the enrollment provider directly:
- TSA Enrollment Services (via IDEMIA):
Email: tsaenrollment@tsa.dhs.gov
Phone: 855-347-8371
Explain your situation and include your UE ID (from your confirmation email), date of payment, and the reason for cancellation.
❌ How to Remove TSA PreCheck From Your Airline Profile
If you're not using it and don’t want PreCheck automatically applied to your tickets:
- Log into your airline’s frequent flyer account
- Go to your profile or personal information section
- Delete your Known Traveler Number (KTN)
- Save your changes
This prevents TSA PreCheck from showing up on future boarding passes.
⚠️ What If I Was Just Charged and Didn't Use It?
If you were recently charged but haven’t finished enrollment, you may be eligible for a refund. The sooner you contact support, the better your chances. Refunds are typically denied if:
- You already completed fingerprinting
- Your application has been processed
- You’ve already received your KTN
