How to Cancel Credit Karma Money Spend or Save Account

Credit Karma Money accounts—Spend and Save—are popular because they’re easy to open and manage, but many users struggle to figure out how to close them. Whether you’ve moved to a new bank or want to tidy up unused accounts, this guide shows how to close your Credit Karma Money account the right way in 2025.

🔍 Quick Summary

TL;DR: You must withdraw all funds and contact Credit Karma support via their secure messaging system to request closure of your Money Spend or Save account.

💰 Step 1: Withdraw All Funds

Transfer your balance to another bank account linked to your Credit Karma profile.
You can do this from the “Spend” or “Save” section in the Credit Karma app or website.
Ensure your balance is $0 before proceeding to the next step.

📨 Step 2: Contact Credit Karma Support

Go to creditkarma.com and log in.
Click your profile icon > Help Center.
Scroll down and choose Send a request or go to the Support page.
Select Credit Karma Money > Account Closure.
Submit a request to close your Spend or Save account.

Note: You must submit this request from the account you wish to close, and you cannot close it via phone or live chat.

⚠️ Important Things to Know

You can’t close your account if there’s a remaining balance or a pending transaction.
Closing one account (Spend or Save) does not automatically close the other—be sure to request both if needed.
You won’t lose access to your main Credit Karma profile (for credit scores, tax tools, etc.).

📱 Mobile App Instructions

The process is the same on mobile:

Open the app, go to your Spend or Save dashboard.
Transfer your funds to a linked external bank.
Tap Help or Support and submit your closure request via the secure messaging system.

🧾 Refunds, Fees & Final Tips

No cancellation or account closure fees apply.
Accounts are typically closed within 3–5 business days after verification.
Download any statements or tax forms you may need before closing.

❓ FAQs

Can I reopen my account after closing it?

No, you’ll need to reapply and start a new account if you want to return to Credit Karma Money later.

Is Credit Karma Money a real bank?

No. The accounts are provided through a partner bank (currently MVB Bank, Inc.), with Credit Karma acting as a platform.

Does this cancel my credit score access?

No. You’ll still have access to Credit Karma’s main services like credit reports and tax filing.